Ticket / Internal Ticket
PENGECEKAN JALUR BACKBONE KATULAMPA-NAGRAK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":126,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN JALUR BACKBONE KATULAMPA-NAGRAK","description":"<p>Jalur atau port dari SW Katulampa ke SW Nagrak terpantau down. Terkait kendala tersebut, informasi telah disampaikan kepada tim teknisi untuk penanganan lebih lanjut. Saat ini untuk link nagrak melalui sw iatech pomad untuk sementara.<img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000108594.jpg\" alt=\"Attachment\" /></p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-02-19 12:02:40","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000108594.jpg","replies":[{"id":195,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk jalur akan d progres hari ini karna d hari sebelumnya tidak ada orang untuk pengecekan.","created_at":"2026-02-23 09:31:17"},{"id":207,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk jalur nagrak sudah up kembali dan core sudah tersambung semua","created_at":"2026-02-23 15:42:40"}]}