Ticket / Internal Ticket
SURVEI JALUR BACKUP LINK PPKS UNIT BOGOR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
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Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
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| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":198,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"SURVEI JALUR BACKUP LINK PPKS UNIT BOGOR","description":"<p>2 Februari 2026 tim mendapatkan laporan terkait permintaan back up link dari PPKS unit Bogor. <br />Menjadwalkan tim untuk melakukan survei ODP terdekat dilokasi </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-02 13:59:35","updated_at":"2026-03-16 15:55:12","last_activity":"2026-03-16 15:55:12","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":6,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270406-1.jpg","replies":[{"id":318,"user_id":10,"display_name":"Dede Doni","reply_text":"Setelah d survei terdapat odp terdekat yaitu odp telkom dan moratel<!--more-->","created_at":"2026-03-02 15:56:59"},{"id":324,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Meminta tim untuk melakukan research terkait harga paket moratel dan telkom</p>","created_at":"2026-03-02 17:08:03"},{"id":378,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Bagaimana updatenya?</p>","created_at":"2026-03-07 17:04:29"},{"id":429,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk pengaktifan link backup menunggu konfirmasi dari pihak oxygen.","created_at":"2026-03-14 11:51:23"},{"id":431,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Terus followup sebelum libur lebaran agar link aman terbackup</p>","created_at":"2026-03-14 13:24:07"},{"id":442,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk back up ppks unit bogor sudah aktif\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270406-1.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-03-16 15:34:06"}]}