Ticket / Internal Ticket
SURVEI JALUR BACKUP LINK PPKS UNIT BOGOR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":198,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"SURVEI JALUR BACKUP LINK PPKS UNIT BOGOR","description":"<p>2 Februari 2026 tim mendapatkan laporan terkait permintaan back up link dari PPKS unit Bogor. <br />Menjadwalkan tim untuk melakukan survei ODP terdekat dilokasi </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-02 13:59:35","updated_at":"2026-03-16 15:55:12","last_activity":"2026-03-16 15:55:12","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":6,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270406-1.jpg","replies":[{"id":318,"user_id":10,"display_name":"Dede Doni","reply_text":"Setelah d survei terdapat odp terdekat yaitu odp telkom dan moratel<!--more-->","created_at":"2026-03-02 15:56:59"},{"id":324,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Meminta tim untuk melakukan research terkait harga paket moratel dan telkom</p>","created_at":"2026-03-02 17:08:03"},{"id":378,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Bagaimana updatenya?</p>","created_at":"2026-03-07 17:04:29"},{"id":429,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk pengaktifan link backup menunggu konfirmasi dari pihak oxygen.","created_at":"2026-03-14 11:51:23"},{"id":431,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>Terus followup sebelum libur lebaran agar link aman terbackup</p>","created_at":"2026-03-14 13:24:07"},{"id":442,"user_id":10,"display_name":"Dede Doni","reply_text":"Untuk back up ppks unit bogor sudah aktif\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270406-1.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-03-16 15:34:06"}]}