Ticket / Internal Ticket
PERBAIKAN ODP REDAMAN TINGGI OP.5.1.3/8 SUKASARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":542,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN ODP REDAMAN TINGGI OP.5.1.3/8 SUKASARI","description":"<ul>\r\n<li>Mendapatkan laporan dari customer a/n CUCU ROKAYAH jika koneksi on off dan dicek redaman tinggi serta beberapa customer di odp tersebut juga tinggi.</li>\r\n<li>Memfollowup pada tim teknis dan menjadwalkan untuk dicek</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-03 09:00:20","updated_at":"2026-05-21 14:25:56","last_activity":"2026-05-21 14:25:56","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":858,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>user ini apakah sudah di cek tim? mohon update nya ..</p>","created_at":"2026-05-08 09:55:44"},{"id":926,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>Tim, bagaimana apakah sudah dilakukan pengecekan untuk masalah ini, tiket dari tanggal 3 may sampai skrg blm ada update nya ?</p>","created_at":"2026-05-18 13:48:37"},{"id":947,"user_id":10,"display_name":"Dede Doni","reply_text":"<p>Redaman output saat ini minus 24</p>","created_at":"2026-05-20 15:08:46"}]}