Ticket / Internal Ticket

ISOLIR LINK MEGALINK

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

Meta

Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1026closedPERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025in_progressONU HUBIN dan PERPUSTAKAAN
#1016closedPERBAIKAN BROADBAND A/N LILIS ROHANA
#1015in_progressPERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010closedPERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009closedPERBAIKAN BROADBAND A/N LUSI YANTI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005closedPERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001closedPERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":24,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"ISOLIR LINK MEGALINK","description":"<p>&nbsp;</p>\r\n<ul>\r\n<li><strong>Pukul 23:40 WIB</strong> Menonaktifkan koneksi megalink (ISOLIR) sesuai request pak ramlan</li>\r\n</ul>\r\n<p>&nbsp;</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 355px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-1.jpg-1.png\" alt=\"Attachment\" width=\"933\" /></p>","status":"closed","priority":"high","created_by":4,"created_at":"2026-02-04 00:44:15","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":1,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-1.jpg-1.png","replies":[{"id":25,"user_id":4,"display_name":"Muhamad Cahyo Wicaksono","reply_text":"","created_at":"2026-02-04 00:44:57"}]}