Ticket / Internal Ticket
REACTIVE LINK MEGALINK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":25,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":4,"assigned_role":"","request_by":"Internal Staff","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"REACTIVE LINK MEGALINK","description":"<ul>\r\n<li>Pada pukul 00:58 Link Megalink kembali diaktifkan karna info pak Ramlan ada user waringin</li>\r\n</ul>\r\n<p> </p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 271px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-2.jpg-1.png\" alt=\"Attachment\" width=\"902\" /></p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 548px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-3.jpg-2.png\" alt=\"Attachment\" width=\"756\" /></p>","status":"closed","priority":"high","created_by":4,"created_at":"2026-02-04 01:25:52","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhamad Cahyo Wicaksono","reply_count":0,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-2.jpg-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/laporan-3-feb-26-3.jpg-2.png","replies":[]}