Ticket / Internal Ticket
PERBAIKAN ODP OFFLINE 1.2.6/8 PUSKESMAS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":137,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN ODP OFFLINE 1.2.6/8 PUSKESMAS","description":"<ul>\r\n<li>Menerima beberapa laporan dari pelanggan (bantar kemang)</li>\r\n<li>Setelah dilakukan pengecekan pada system eyzet terpantau bahwa ODP down</li>\r\n<li>Dengan begitu akan dilakukan pengecekan oleh tim teknisi dan sudah di informasikan kepada pelanggan terkait hal tersebut.<img class=\"aligncenter\" style=\"max-width: 100%;height: 608px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pk.png\" alt=\"Attachment\" width=\"648\" /></li>\r\n</ul>","status":"closed","priority":"high","created_by":7,"created_at":"2026-02-21 19:14:34","updated_at":"2026-02-22 13:46:43","last_activity":"2026-02-22 13:46:43","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pk.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000428444.jpg","replies":[{"id":179,"user_id":21,"display_name":"Dimas Freelance","reply_text":"<p>Kabel ada yang mutusin ke odc</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000428444.jpg\" alt=\"Attachment\" /></p>\r\n<p> </p>","created_at":"2026-02-22 12:27:41"}]}