Ticket / Internal Ticket

INSTALLASI ODP SINDANG BARANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 136Closed 130Resolved 6

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Customer Internal TicketStatus closedPattern Installation / activation

Related by pattern

IDStatusSubject
#983closedINSTALLASI BROADBAND - RISKA AMALIA
#974closedPEMASANGAN BROADBAND A/N IRWAN HELMI
#973closedPEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3
#961closedINSTALLASI BROADBAND - TAUHID INDRA KOMAR
#935closedPEMASANGAN ACCESS POINT - SMA PLUS YPHB
#917closedINSTALASI BROADBAND A/N ADHI MUNANDAR
#909closedINSTALASI BROADBAND A/N SHILLA AUDINA HARTONO
#900closedINSTALASI BROADBAND A/N RAMA FITRI A
#896closedINSTALASI BROADBAND A/N DONI MARDIANTO
#885closedINSTALASI BROADBAND - POSYANDU SEMBOJA

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":189,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"INSTALLASI ODP SINDANG BARANG","description":"<p>Tim mendapatkan laporan permintaan pemasangan dari pihak marketing namun posisi box ODP jauh dari lokasi <br />Tim meminta ABANET untuk melakukan survei dan installasi ODP dilokasi </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-28 10:50:31","updated_at":"2026-02-28 15:23:18","last_activity":"2026-02-28 15:23:18","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.15.44.jpeg","replies":[{"id":298,"user_id":26,"display_name":"Abanet Freelance","reply_text":"<p>SUDAH SELESAI DI PROSES SENIN,23 FEBRUARI 2026 OLEH ASEP &amp; RIKI</p>\r\n<p>BARANG YANG DIGUNAKAN :</p>\r\n<ol>\r\n<li>KABEL 1 CORE 113 M</li>\r\n<li>BOX ODP 1</li>\r\n<li>SPLITER 1:8 (1)</li>\r\n<li>PICKTEL 2\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.15.44.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>\r\n</li>\r\n</ol>","created_at":"2026-02-28 11:18:30"}]}