Ticket / Internal Ticket

INSTALLASI ODP SINDANG BARANG

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 139Closed 133Resolved 6

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Customer Internal TicketStatus closedPattern Installation / activation

Related by pattern

IDStatusSubject
#1293closedPEMASANGAN 5 ACCESS POINT SMKN 1 GUNUNG PUTRI
#1113closedINSTALASI BROADBAND A/N HILMAN FIRMANSYAH SBR
#1107closedINSTALASI BROADBAND A/N Muhamad Dodi Nurdin
#983closedINSTALLASI BROADBAND - RISKA AMALIA
#974closedPEMASANGAN BROADBAND A/N IRWAN HELMI
#973closedPEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3
#961closedINSTALLASI BROADBAND - TAUHID INDRA KOMAR
#935closedPEMASANGAN ACCESS POINT - SMA PLUS YPHB
#917closedINSTALASI BROADBAND A/N ADHI MUNANDAR
#909closedINSTALASI BROADBAND A/N SHILLA AUDINA HARTONO

Related by customer

IDStatusSubject
#1300in_progressPERBAIKAN BACKBONE NAGRAK TO KATULAMPA
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1253closedPEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON
#1252closedJALUR IATECH KEARAH KARADENAN PUTUS
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1248closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1247closedPPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01
#1246closedPENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN

Raw JSON

{"id":189,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"INSTALLASI ODP SINDANG BARANG","description":"<p>Tim mendapatkan laporan permintaan pemasangan dari pihak marketing namun posisi box ODP jauh dari lokasi <br />Tim meminta ABANET untuk melakukan survei dan installasi ODP dilokasi </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-28 10:50:31","updated_at":"2026-02-28 15:23:18","last_activity":"2026-02-28 15:23:18","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.15.44.jpeg","replies":[{"id":298,"user_id":26,"display_name":"Abanet Freelance","reply_text":"<p>SUDAH SELESAI DI PROSES SENIN,23 FEBRUARI 2026 OLEH ASEP &amp; RIKI</p>\r\n<p>BARANG YANG DIGUNAKAN :</p>\r\n<ol>\r\n<li>KABEL 1 CORE 113 M</li>\r\n<li>BOX ODP 1</li>\r\n<li>SPLITER 1:8 (1)</li>\r\n<li>PICKTEL 2\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.15.44.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>\r\n</li>\r\n</ol>","created_at":"2026-02-28 11:18:30"}]}