Ticket / Internal Ticket
PENGECEKAN JALUR TO KAMPUS NET
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":744,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN JALUR TO KAMPUS NET","description":"<p>Terdapat indikasi terjadinya putus jalur, yang ditunjukkan oleh hasil pengukuran redaman (loss) saat dilakukan pengecekan.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/WhatsApp-Image-2026-06-16-at-15.34.35.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-16 18:09:32","updated_at":"2026-06-19 08:42:53","last_activity":"2026-06-19 08:42:53","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":4,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"employee","value":"15","display_name":"M Fikri Abillah"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/WhatsApp-Image-2026-06-16-at-15.34.35.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000531330.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000531589.jpg","replies":[{"id":1189,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 16, 2026 6:15 pm<br>• Created By: Afifah Indriyani<br>• Assigned To: Abanet Freelance, M Fikri Abillah<br>• Status: changed from Open to In Progress","created_at":"2026-06-16 18:09:57"},{"id":1193,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal June 17, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-06-16 21:11:31"},{"id":1206,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Permasalahan kabel putus di speran karena jatoh, penyelesaian sambung ulang pake clousur\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000531330.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-06-17 08:40:13"},{"id":1207,"user_id":15,"display_name":"M Fikri Abillah","reply_text":" \r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000531589.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-06-17 08:42:23"}]}