Ticket / Internal Ticket
PERBAIKAN BACKBONE EMPANG - TAMAN SARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
Meta
Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":190,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PERBAIKAN BACKBONE EMPANG - TAMAN SARI","description":"<p>Tim mendapatkan laporan dari lapangan jika kabel backbone diputus oleh tim PUPR <br />Tim meminta ABANET untuk melakukan pengecekan</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-28 10:56:00","updated_at":"2026-02-28 15:23:38","last_activity":"2026-02-28 15:23:38","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.09.39-1.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.09.39.jpeg","replies":[{"id":297,"user_id":26,"display_name":"Abanet Freelance","reply_text":"<p>SUDAH SELESAI DIPROSES RABU,18 FEBRUARI 2026 PUKUL 23:28 WIB</p>\r\n<p>BARANG YANG DIGUNAKAN :</p>\r\n<ol>\r\n<li>KABEL 12 CORE 135 M</li>\r\n<li>TERMINASI 2 KROSUR\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.09.39-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/WhatsApp-Image-2026-02-28-at-11.09.39.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ol>","created_at":"2026-02-28 11:12:01"}]}