Ticket / Internal Ticket

PENARIKAN KABEL BACKBONE DI BOJONGGEDE

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 45Closed 45Resolved 0

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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#972closedPENGECEKAN FO CUT DI ALAM NGARIUNG
#968closedKONEKSI ON OFF-AP RUANG KEPSEK
#952closedPENGUKURAN KABEL BACKBONE
#946closedPENARIKAN JALUR ODP - PON 2 PAGELARAN
#926closedLALADON TO SW SINBAR TERPANTAU DOWN
#764closedPENGECEKAN BACKBONE ABANET TO FINET
#744closedPENGECEKAN JALUR TO KAMPUS NET
#728closedPERBAIKAN REDAMAN TINGGI
#697closedINFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":477,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PENARIKAN KABEL BACKBONE DI BOJONGGEDE","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-22.30.50.jpeg\" border=\"0\" alt=\"Attachment\" width=\"523\" style=\"max-width: 100%;height: 698px\" /><br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-23.08.36.jpeg\" border=\"0\" alt=\"Attachment\" width=\"518\" style=\"max-width: 100%;height: 691px\" /><br /><br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-21-at-06.32.09.jpeg\" border=\"0\" alt=\"Attachment\" width=\"513\" style=\"max-width: 100%;height: 685px\" /></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-21 08:08:26","updated_at":"2026-04-25 17:35:28","last_activity":"2026-04-25 17:35:28","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":2,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-22.30.50.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-23.08.36.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-21-at-06.32.09.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000496318.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000496522.jpg","replies":[{"id":750,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk penarikan sudah selesai , kabel sudah sampai closure sukahati\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000496318.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-04-22 01:41:06"},{"id":758,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"proses penyambungan dan pelurusan untuk BDB\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000496522.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-04-22 16:46:01"}]}