Ticket / Internal Ticket

PENARIKAN KABEL BACKBONE DI BOJONGGEDE

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 36Closed 35Resolved 0

Meta

Customer Internal TicketStatus closedPattern Backbone cable / fiber cut

Related by pattern

IDStatusSubject
#697in_progressINFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA
#658closedMODEM LOSS A/N SAYIDAH
#651closedBACKBONE KARADENAN TO IATECH DOWN
#626closedKABEL PUTUS - AN RAHMA WULANDARI
#613closedKABEL PUTUS - AN ROHMAH AZAHRA
#609closedBACKBONE SINDANG BARANG - ABANET OFFLINE
#607closedPERBAIKAN BACKCBONE - LALADON TO EMPANG
#600closedKONEKSI ON-OFF - AN FERA ERLINDA
#591closedJALUR BACKBONE SINBAR TO CILEBUT DOWN
#561closedKABEL PUTUS - AN RATNAWATI RIZKI

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":477,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"PENARIKAN KABEL BACKBONE DI BOJONGGEDE","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-22.30.50.jpeg\" border=\"0\" alt=\"Attachment\" width=\"523\" style=\"max-width: 100%;height: 698px\" /><br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-20-at-23.08.36.jpeg\" border=\"0\" alt=\"Attachment\" width=\"518\" style=\"max-width: 100%;height: 691px\" /><br /><br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-21-at-06.32.09.jpeg\" border=\"0\" alt=\"Attachment\" width=\"513\" style=\"max-width: 100%;height: 685px\" /></p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-21 08:08:26","updated_at":"2026-04-25 17:35:28","last_activity":"2026-04-25 17:35:28","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":2,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"noc","display_name":"NOC"}]}