Ticket / Internal Ticket
SURVEI LOKASI BARU POP PADJAJARAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | open | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
| #903 | closed | PON BLINKING - TOMAS SATIRI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | open | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
| #955 | closed | PERBAIKAN ODP OFFLINE |
Raw JSON
{"id":969,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"SURVEI LOKASI BARU POP PADJAJARAN","description":"<ul>\r\n<li>Tim teknis diminta untuk melakukan survei ke lokasi baru POP Padjajaran </li>\r\n</ul>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-07-29 16:13:38","updated_at":"2026-07-31 08:29:36","last_activity":"2026-07-31 08:29:36","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":3,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":1831,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 30, 2026 7:40 am<br>• Created By: Muhammad Ichwani Iskandar<br>• Assigned To: M Fikri Abillah, Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-30 07:40:19"},{"id":1839,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 31, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-30 21:11:31"},{"id":1851,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan survei ke lokasi oleh tim teknis</li>\r\n<li>Dibutuhkan penarikan kabel baru ke odc, dan akan disiapkan oleh tim</li>\r\n</ul>","created_at":"2026-07-31 08:29:26"}]}