Ticket / Internal Ticket
PENGISIAN DATA KOMINFO
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":480,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGISIAN DATA KOMINFO","description":"<p>Meminta tim NOC untuk mengisi data teknis pada pelaporan kominfo seperti </p>\r\n<ul>\r\n<li>Data perangkat</li>\r\n<li>Trafic bandwidth </li>\r\n<li>Filtering konten negatif</li>\r\n<li>Data pelanggan</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-14.53.06.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-14.53.06-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-21 15:17:08","updated_at":"2026-04-30 04:19:18","last_activity":"2026-04-30 11:19:18","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":5,"assignees":[{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-14.53.06.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-14-at-14.53.06-1.jpeg, http://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_17.jpg, http://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_18.jpg","replies":[{"id":752,"user_id":1,"display_name":"fatwarachman","reply_text":"<p><span class=\"dwr-mention\">@Tamri Ramadhan</span> gimana ini updatenya?</p>","created_at":"2026-04-22 10:50:02"},{"id":753,"user_id":6,"display_name":"Tamri Ramadhan","reply_text":"Belum selesai untuk pengisian nya","created_at":"2026-04-22 10:56:31"},{"id":789,"user_id":1,"display_name":"fatwarachman","reply_text":"<p>sudah sampai mana?</p>","created_at":"2026-04-27 14:47:05"},{"id":803,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_17.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" />Pengisian sisa filterin konten negatif saja </p>\r\n<p> </p>","created_at":"2026-04-29 06:22:38"},{"id":813,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot_18.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Untuk Laporan Kominfo sudah selesai di submit</p>\r\n<p> </p>","created_at":"2026-04-30 04:19:04"}]}