Ticket / Internal Ticket
ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":234,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING LOSS","description":"<p class=\"aligncenter\">Laporan dari 2 customer Atas nama Mulyani dan Santi Srimulyati koneksi tidak bisa digunakan dan terdapat indikator loss pada modem di lokas, saat di cek melalui eyzet 1 odp yaitu ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING terpantau Offline, diperlukan dilakuakn pengecekan dan perbaikan oleh tim teknisi<br /><br /><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WE.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-03-06 14:35:37","updated_at":"2026-03-06 15:39:17","last_activity":"2026-03-06 15:39:17","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WE.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/cd.png","replies":[{"id":371,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"></p>\r\nperbaikan 1 odp mati\r\n\r\npiktael input odp putus,\r\n\r\ndisambung lagi pake petchkor\r\n\r\nodp langsung aktif lagi, 8 pelanggan langsung aktif lagi","created_at":"2026-03-06 15:34:07"},{"id":372,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<p>Sudah dilakukan pengecekan pada system eyzet dan sudah terpantau online kembali.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/cd.png\" border=\"0\" alt=\"Attachment\" width=\"587\" style=\"max-width: 100%;height: 715px\" /></p>\r\n<p> </p>","created_at":"2026-03-06 15:39:05"}]}