Ticket / Internal Ticket
ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer Internal TicketStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":234,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":4,"subject":"ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING LOSS","description":"<p class=\"aligncenter\">Laporan dari 2 customer Atas nama Mulyani dan Santi Srimulyati koneksi tidak bisa digunakan dan terdapat indikator loss pada modem di lokas, saat di cek melalui eyzet 1 odp yaitu ODP.6.1.1/8 MUSHOLA/OLAN GANG ODING terpantau Offline, diperlukan dilakuakn pengecekan dan perbaikan oleh tim teknisi<br /><br /><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WE.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-03-06 14:35:37","updated_at":"2026-03-06 15:39:17","last_activity":"2026-03-06 15:39:17","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/WE.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/cd.png","replies":[{"id":371,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"></p>\r\nperbaikan 1 odp mati\r\n\r\npiktael input odp putus,\r\n\r\ndisambung lagi pake petchkor\r\n\r\nodp langsung aktif lagi, 8 pelanggan langsung aktif lagi","created_at":"2026-03-06 15:34:07"},{"id":372,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<p>Sudah dilakukan pengecekan pada system eyzet dan sudah terpantau online kembali.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/cd.png\" border=\"0\" alt=\"Attachment\" width=\"587\" style=\"max-width: 100%;height: 715px\" /></p>\r\n<p> </p>","created_at":"2026-03-06 15:39:05"}]}