Ticket / Internal Ticket

Perpanjang domain rafatek.net.id

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 68Closed 64Resolved 1

Meta

Customer Internal TicketStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#713openPERBAIKAN BROADBAND - MIRANTI BARA MALIK
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#707in_progressREQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL
#698closedPEMINDAHAN LOKASI MODEM
#674closedKONEKSI OFFLINE M AUFA AKMAL
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#672closedPENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI
#665closedPERBAIKAN MITRA CISASAH
#653closedPERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL
#648closedRekapitulasi dan Analisis Permasalahan Periode Mei 2026

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":62,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":3,"subject":"Perpanjang domain rafatek.net.id","description":"<p><span class=\"dwr-mention\" data-user-id=\"3\">@Chairul Syawal</span> perpanjang domian rafatek.net.id di idcloudhost. Data kredensial di whatsapp direct</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-09 09:22:31","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Email","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":2,"assignees":[{"type":"employee","value":"3","display_name":"Chairul Syawal"}]}