Ticket / Internal Ticket
Perpanjang domain rafatek.net.id
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":62,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":3,"subject":"Perpanjang domain rafatek.net.id","description":"<p><span class=\"dwr-mention\" data-user-id=\"3\">@Chairul Syawal</span> perpanjang domian rafatek.net.id di idcloudhost. Data kredensial di whatsapp direct</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-09 09:22:31","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Email","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":2,"assignees":[{"type":"employee","value":"3","display_name":"Chairul Syawal"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-10.56.58-AM-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-1.09.34-PM.png","replies":[{"id":83,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Baik pak</p>\r\n<p> </p>","created_at":"2026-02-09 10:04:49"},{"id":86,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Domain rafatek.net.id sudah di perpanjang dan aktif.</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 252px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-10.56.58-AM-1.png\" alt=\"Attachment\" width=\"298\" /></p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 221px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-1.09.34-PM.png\" alt=\"Attachment\" width=\"418\" /></p>","created_at":"2026-02-09 13:11:36"}]}