Ticket / Internal Ticket
Perpanjang domain rafatek.net.id
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":62,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":3,"subject":"Perpanjang domain rafatek.net.id","description":"<p><span class=\"dwr-mention\" data-user-id=\"3\">@Chairul Syawal</span> perpanjang domian rafatek.net.id di idcloudhost. Data kredensial di whatsapp direct</p>","status":"closed","priority":"medium","created_by":1,"created_at":"2026-02-09 09:22:31","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"Email","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":2,"assignees":[{"type":"employee","value":"3","display_name":"Chairul Syawal"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-10.56.58-AM-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-1.09.34-PM.png","replies":[{"id":83,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Baik pak</p>\r\n<p> </p>","created_at":"2026-02-09 10:04:49"},{"id":86,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<p>Domain rafatek.net.id sudah di perpanjang dan aktif.</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 252px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-10.56.58-AM-1.png\" alt=\"Attachment\" width=\"298\" /></p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 221px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/Screenshot-2026-02-09-at-1.09.34-PM.png\" alt=\"Attachment\" width=\"418\" /></p>","created_at":"2026-02-09 13:11:36"}]}