Ticket / Internal Ticket
PERBAIKAN BACKBONE KARADENAN TO IATECH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":462,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BACKBONE KARADENAN TO IATECH","description":"<ul>\r\n<li>Mendapatkan laporan dari grup NOC bahwa redaman pada jalur backbone pajajaran tinggi </li>\r\n</ul>","status":"closed","priority":"high","created_by":8,"created_at":"2026-04-18 16:56:11","updated_at":"2026-04-19 21:23:50","last_activity":"2026-04-19 21:23:50","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":7,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-17.10.15.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-19.17.31.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-20.00.27.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-21.04.22.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000494532.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-19-at-16.49.05.jpeg","replies":[{"id":707,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk pengecekan backbone iatech ke karedenan masih dalam pengecekan dari sisi iatech","created_at":"2026-04-18 17:05:10"},{"id":708,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-17.10.15.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Hasil pengecekan OTDR dari karadenan </p>","created_at":"2026-04-18 17:14:19"},{"id":709,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"> </p>\r\n<p>Sedang dalam pengecekan di closur oleh tim backbone.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-19.17.31.jpeg\" border=\"0\" alt=\"Attachment\" width=\"495\" style=\"max-width: 100%;height: 661px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 19:40:13"},{"id":710,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-20.00.27.png\" border=\"0\" alt=\"Attachment\" width=\"583\" style=\"max-width: 100%;height: 475px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 20:01:39"},{"id":711,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-21.04.22.png\" border=\"0\" alt=\"Attachment\" width=\"559\" style=\"max-width: 100%;height: 536px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 21:05:32"},{"id":719,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"untuk redaman iatech ke karadenan sudah kembali normal dan sudah running kembali\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000494532.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-04-19 16:43:37"},{"id":720,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<ul>\r\n<li>Untuk link menuju iatech saat ini sudah dicoba pindah melalui finet kembali dan sudah normal</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-19-at-16.49.05.jpeg\" border=\"0\" alt=\"Attachment\" width=\"781\" style=\"max-width: 100%;height: 686px\" /></p>\r\n<p> </p>","created_at":"2026-04-19 16:51:20"}]}