Ticket / Internal Ticket
PERBAIKAN BACKBONE KARADENAN TO IATECH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
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Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":462,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"noc","request_by":"Internal Staff","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BACKBONE KARADENAN TO IATECH","description":"<ul>\r\n<li>Mendapatkan laporan dari grup NOC bahwa redaman pada jalur backbone pajajaran tinggi </li>\r\n</ul>","status":"closed","priority":"high","created_by":8,"created_at":"2026-04-18 16:56:11","updated_at":"2026-04-19 21:23:50","last_activity":"2026-04-19 21:23:50","company_name":"","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":7,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-17.10.15.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-19.17.31.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-20.00.27.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-21.04.22.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000494532.jpg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-19-at-16.49.05.jpeg","replies":[{"id":707,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk pengecekan backbone iatech ke karedenan masih dalam pengecekan dari sisi iatech","created_at":"2026-04-18 17:05:10"},{"id":708,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-17.10.15.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Hasil pengecekan OTDR dari karadenan </p>","created_at":"2026-04-18 17:14:19"},{"id":709,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"> </p>\r\n<p>Sedang dalam pengecekan di closur oleh tim backbone.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-18-at-19.17.31.jpeg\" border=\"0\" alt=\"Attachment\" width=\"495\" style=\"max-width: 100%;height: 661px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 19:40:13"},{"id":710,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-20.00.27.png\" border=\"0\" alt=\"Attachment\" width=\"583\" style=\"max-width: 100%;height: 475px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 20:01:39"},{"id":711,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-18-at-21.04.22.png\" border=\"0\" alt=\"Attachment\" width=\"559\" style=\"max-width: 100%;height: 536px\" /></p>\r\n<p> </p>","created_at":"2026-04-18 21:05:32"},{"id":719,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"untuk redaman iatech ke karadenan sudah kembali normal dan sudah running kembali\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000494532.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-04-19 16:43:37"},{"id":720,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<ul>\r\n<li>Untuk link menuju iatech saat ini sudah dicoba pindah melalui finet kembali dan sudah normal</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-19-at-16.49.05.jpeg\" border=\"0\" alt=\"Attachment\" width=\"781\" style=\"max-width: 100%;height: 686px\" /></p>\r\n<p> </p>","created_at":"2026-04-19 16:51:20"}]}