Ticket / Internal Ticket
BACKBONE SINDANG BARANG - ABANET OFFLINE
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 45Closed 45Resolved 0
Meta
Customer Internal TicketStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
| #946 | closed | PENARIKAN JALUR ODP - PON 2 PAGELARAN |
| #926 | closed | LALADON TO SW SINBAR TERPANTAU DOWN |
| #764 | closed | PENGECEKAN BACKBONE ABANET TO FINET |
| #744 | closed | PENGECEKAN JALUR TO KAMPUS NET |
| #728 | closed | PERBAIKAN REDAMAN TINGGI |
| #697 | closed | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1030 | in_progress | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1013 | closed | MODEM LOSS - A/N AHMAD AFFAN |
| #1011 | closed | PERBAIKAN ODP OFFLINE 16.1.3/8 |
| #993 | closed | MODEM LOSS - A/N AHMAD SANTIAJI |
| #985 | closed | PERBAIKAN ODP REDAMAN TINGGI 2.1.3/8 |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #970 | closed | RO, SW DOWN - BANTAR KEMANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #965 | closed | ODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI |
Raw JSON
{"id":609,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":26,"assigned_role":"subscriber","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"BACKBONE SINDANG BARANG - ABANET OFFLINE","description":"<p>TEAM RAFATEK SUDAH MELAKUKAN PENGECEKAN MELALUI OTDR BAHWA TITIK PUTUS DI JARAK 1,7 KM</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-17 07:52:35","updated_at":"2026-05-18 13:48:05","last_activity":"2026-05-18 13:48:05","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":1,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"","replies":[{"id":924,"user_id":14,"display_name":"Ronald Maradona","reply_text":"kabel 12 cord putus di Prapatan sinbar , setelah di sambung , langsung aktif lagi jalur nya","created_at":"2026-05-18 11:40:17"}]}