Ticket / Internal Ticket

SURVEI JALUR BACKUP LINK SMA PLUS YPHB

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 136Closed 130Resolved 6

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Customer Internal TicketStatus closedPattern Installation / activation

Related by pattern

IDStatusSubject
#983closedINSTALLASI BROADBAND - RISKA AMALIA
#974closedPEMASANGAN BROADBAND A/N IRWAN HELMI
#973closedPEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3
#961closedINSTALLASI BROADBAND - TAUHID INDRA KOMAR
#935closedPEMASANGAN ACCESS POINT - SMA PLUS YPHB
#917closedINSTALASI BROADBAND A/N ADHI MUNANDAR
#909closedINSTALASI BROADBAND A/N SHILLA AUDINA HARTONO
#900closedINSTALASI BROADBAND A/N RAMA FITRI A
#896closedINSTALASI BROADBAND A/N DONI MARDIANTO
#885closedINSTALASI BROADBAND - POSYANDU SEMBOJA

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":200,"customer_id":0,"ticket_type":"internal","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"","request_by":"Internal Staff","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"SURVEI JALUR BACKUP LINK SMA PLUS YPHB","description":"<p>2 Maret 2026 menjadwalkan tim untuk melakukan survei pemasangan link back up SMA Plus YPHB </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-02 14:19:43","updated_at":"2026-04-06 17:28:43","last_activity":"2026-04-06 17:28:43","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"","replies":[{"id":319,"user_id":10,"display_name":"Dede Doni","reply_text":"Setelah d lakukan survei d lapangan odp terdekat yaitu telkom dan moratel","created_at":"2026-03-02 15:58:20"},{"id":323,"user_id":8,"display_name":"Ardani Sadid Khairullah","reply_text":"<p>Meminta tim untuk melakukan research terkait harga paket moratel dan telkom</p>","created_at":"2026-03-02 17:07:46"},{"id":534,"user_id":10,"display_name":"Dede Doni","reply_text":"Link back up untuk saat ini sudah terpasang, tinggal D lakukan pemindahan ke server","created_at":"2026-04-06 08:49:14"}]}