Ticket / Internal Ticket
PERBAIKAN BROADBAND A/N MULYADI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer Internal TicketStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":1121,"customer_id":0,"ticket_type":"broadband","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":16,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N MULYADI","description":"<p>Tidak ada internet</p>","status":"closed","priority":"high","created_by":5,"created_at":"2026-09-24 09:54:28","updated_at":"2026-09-25 08:42:41","last_activity":"2026-09-25 08:42:41","company_name":"","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Firdaus","reply_count":3,"assignees":[{"type":"employee","value":"16","display_name":"M Fikri Firdaus"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":2709,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 24, 2026 9:57 am<br>• Created By: Muhammad Naufal Iskandar<br>• Assigned To: M Fikri Firdaus, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-24 09:57:41"},{"id":2714,"user_id":16,"display_name":"M Fikri Firdaus","reply_text":"sudah up lagi dengan ganti ppoe","created_at":"2026-09-24 14:10:25"},{"id":2741,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal September 25, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-09-24 21:11:32"}]}