Ticket / Internal Ticket

Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

Meta

Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1026closedPERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025in_progressONU HUBIN dan PERPUSTAKAAN
#1016closedPERBAIKAN BROADBAND A/N LILIS ROHANA
#1015in_progressPERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010closedPERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009closedPERBAIKAN BROADBAND A/N LUSI YANTI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005closedPERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001closedPERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

IDStatusSubject
#1030in_progressPERBAIKAN JALUR PON 10 PENGKOLAN
#1028closedPERBAIKAN ODP LOSS 7.2.6/8
#1013closedMODEM LOSS - A/N AHMAD AFFAN
#1011closedPERBAIKAN ODP OFFLINE 16.1.3/8
#993closedMODEM LOSS - A/N AHMAD SANTIAJI
#985closedPERBAIKAN ODP REDAMAN TINGGI 2.1.3/8
#984closedPENGECEKAN BACKBONE LALADON TO SINBAR
#970closedRO, SW DOWN - BANTAR KEMANG
#969closedSURVEI LOKASI BARU POP PADJAJARAN
#965closedODP REDAMAN TINGGI - 2.1.3 BUKIT ASRI

Raw JSON

{"id":518,"customer_id":0,"ticket_type":"infrastruktur","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":2,"assigned_role":"sales_admin","request_by":"Customer","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026","description":"<p>Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026</p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-04-28 16:20:51","updated_at":"2026-04-30 04:20:18","last_activity":"2026-04-30 11:20:18","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Septi Hariyani","reply_count":1,"assignees":[{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"sales_admin","display_name":"Sales Admin"}],"images":"","replies":[{"id":814,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>masih menunggu approval dari internal dan informasinya ditunda dahulu pemutusannya.</p>","created_at":"2026-04-30 04:20:09"}]}