Ticket / Internal Ticket
Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer Internal TicketStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
Raw JSON
{"id":518,"customer_id":0,"ticket_type":"infrastruktur","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":2,"assigned_role":"sales_admin","request_by":"Customer","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026","description":"<p>Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026</p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-04-28 16:20:51","updated_at":"2026-04-30 04:20:18","last_activity":"2026-04-30 11:20:18","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Septi Hariyani","reply_count":1,"assignees":[{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"sales_admin","display_name":"Sales Admin"}],"images":"","replies":[{"id":814,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>masih menunggu approval dari internal dan informasinya ditunda dahulu pemutusannya.</p>","created_at":"2026-04-30 04:20:09"}]}