Ticket / Internal Ticket

Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 144Closed 138Resolved 4

Meta

Customer Internal TicketStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#714openSURVEY RECONNECT - AN ELISA VIONI
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#699resolvedPERBAIKAN BROADBAND A/N RENI NURAENI
#687closedSSID TIDAK TERBACA
#682closedPON BLINKING A/N SRI LESTARI
#681closedTIDAK BISA KONEK KE TV a/n NOVI NURHAYATI
#678closedMODEM OFFLINE A/N SRI LESTARI
#668closedPERGANTIAN PERANGKAT (CONVERTER)
#667closedPEMINDAHAN LOKASI MODEM
#663closedPENGECEKAN CISASAH

Related by customer

IDStatusSubject
#712in_progressPENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#703resolvedPERBAIKAN ODP 1.6.4/8
#683closedPENGECEKAN JALUR TO KAMPUS NET
#673closedPEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI
#671closedPERBAIKAN ODP - OP.7.2.1/8 - BOMEN
#665closedPERBAIKAN MITRA CISASAH
#663closedPENGECEKAN CISASAH
#662closedMODEM LOSS A/N MUHAMAD FARHAN
#651closedBACKBONE KARADENAN TO IATECH DOWN

Raw JSON

{"id":518,"customer_id":0,"ticket_type":"infrastruktur","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":2,"assigned_role":"sales_admin","request_by":"Customer","topic_id":3,"subtopic_id":0,"channel_id":1,"subject":"Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026","description":"<p>Permintaan penutupan link CBN - Kontrak berakhir s/d 5 Juni 2026</p>","status":"closed","priority":"medium","created_by":2,"created_at":"2026-04-28 16:20:51","updated_at":"2026-04-30 04:20:18","last_activity":"2026-04-30 11:20:18","company_name":"","topic_name":"Administration","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Septi Hariyani","reply_count":1,"assignees":[{"type":"employee","value":"2","display_name":"Septi Hariyani"},{"type":"role","value":"sales_admin","display_name":"Sales Admin"}]}