Ticket / MUNA AFIFF
MODEM LOSS A/N MUNA AFIF
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer MUNA AFIFFStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #242 | closed | PERBAIKAN MODEM LOSS A/N MUNA AFFIFF |
Raw JSON
{"id":209,"customer_id":126,"ticket_type":"broadband","eyzet_customer_id":"0000000149@pem.net","eyzet_customer_name":"MUNA AFIFF","employee_id":0,"assigned_role":"subscriber","request_by":"MUNA AFIFF","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS A/N MUNA AFIF","description":"<p>Menerima Laporan dari customer bahwa koneksi di lokasi tidak ada sambungan internet dan customer memberi infromasi bahwa terdapat indikator loss merah pada perangkat di lokasi, saat dicek melalui eyzet customer tersebut terpantau offline yang di haruskan tim teknisi melakukan perbaikan ke lokasi customer, menginformasikan pada customer akan dijadwalkan terlebih dahulu untuk tim menuju ke lokasi untuk melakukan perbaikan<br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/po.png\" border=\"0\" alt=\"Attachment\" width=\"663\" style=\"max-width: 100%;height: 455px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-03-03 13:33:41","updated_at":"2026-03-04 10:35:46","last_activity":"2026-03-04 10:35:46","company_name":"MUNA AFIFF","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}