Ticket / IIS ISMIATI
KONEKSI OFF
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer IIS ISMIATIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":40,"customer_id":26,"ticket_type":"broadband","eyzet_customer_id":"674bf55f50a7d9001ca8cb6f","eyzet_customer_name":"IIS ISMIATI","employee_id":0,"assigned_role":"subscriber","request_by":"IIS ISMIATI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KONEKSI OFF","description":"Perbaikan User Broadband atas nama Iis ismiati dengan alamat Gang bendungan rt 4 rw 2\r\nLaporan : Modem di lokasi terdapat indikator loss merah\r\n<img class=\"\" style=\"max-width: 100%;height: 261px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/wer-1.png\" alt=\"Attachment\" width=\"109\" />","status":"closed","priority":"medium","created_by":20,"created_at":"2026-02-05 10:15:46","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"IIS ISMIATI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/wer-1.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/ank.jpeg","replies":[{"id":40,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Sudah di follow up team ridwan, kendala nya ODP LOSS</p>\r\n<p><img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/ank.jpeg\" alt=\"Attachment\" /></p>","created_at":"2026-02-05 18:06:43"}]}