Ticket / ROLAND WIDYA KHREESNA
PERBAIKAN BROADBAND - ROLAND WIDYA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer ROLAND WIDYA KHREESNAStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #555 | closed | RECONNECT - ROLAND WIDYA |
Raw JSON
{"id":564,"customer_id":311,"ticket_type":"broadband","eyzet_customer_id":"cs2021000012@xtn.net","eyzet_customer_name":"ROLAND WIDYA KHREESNA","employee_id":10,"assigned_role":"subscriber","request_by":"ROLAND WIDYA KHREESNA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - ROLAND WIDYA","description":"<p>Informasi dari customer modem mati total </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-09 15:06:38","updated_at":"2026-05-10 07:40:14","last_activity":"2026-05-10 07:40:14","company_name":"ROLAND WIDYA KHREESNA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":864,"user_id":10,"display_name":"Dede Doni","reply_text":"Masalah ada pada adaptor,, ganti adaptor dan sudah online kembali","created_at":"2026-05-09 16:41:30"}]}