Ticket / ROLAND WIDYA KHREESNA
PERBAIKAN BROADBAND - ROLAND WIDYA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
Meta
Customer ROLAND WIDYA KHREESNAStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #555 | closed | RECONNECT - ROLAND WIDYA |
Raw JSON
{"id":564,"customer_id":311,"ticket_type":"broadband","eyzet_customer_id":"cs2021000012@xtn.net","eyzet_customer_name":"ROLAND WIDYA KHREESNA","employee_id":10,"assigned_role":"subscriber","request_by":"ROLAND WIDYA KHREESNA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - ROLAND WIDYA","description":"<p>Informasi dari customer modem mati total </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-09 15:06:38","updated_at":"2026-05-10 07:40:14","last_activity":"2026-05-10 07:40:14","company_name":"ROLAND WIDYA KHREESNA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}