Ticket / ROLAND WIDYA KHREESNA
PERBAIKAN BROADBAND - ROLAND WIDYA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 96Closed 89Resolved 1
Meta
Customer ROLAND WIDYA KHREESNAStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1029 | in_progress | GANTI MODEM AN SAEPUDIN HAMZAH |
| #998 | open | PENCABUTAN MODEM (UNSUBSCRIBE) AN ANISSA ZULHIJAH |
| #992 | open | DISMANTLE PERANGKAT - NOVIANSYAH TIAN |
| #991 | open | DISMANTLE PERANGKAT - HERA WATI |
| #990 | open | DISMANTLE PERANGKAT - LISDA JUNIWANTI |
| #977 | closed | ADAPTOR EROR A/N POS PULO EMPANG |
| #969 | closed | SURVEI LOKASI BARU POP PADJAJARAN |
| #967 | in_progress | Terminasi Calon Mitra Ciapus AN. Ramdani, Kamis 30 Juli 2026 |
| #921 | closed | KONEKSI OFF |
| #904 | closed | PON BLINKING - LIANA SULIS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #555 | closed | RECONNECT - ROLAND WIDYA |
Raw JSON
{"id":564,"customer_id":311,"ticket_type":"broadband","eyzet_customer_id":"cs2021000012@xtn.net","eyzet_customer_name":"ROLAND WIDYA KHREESNA","employee_id":10,"assigned_role":"subscriber","request_by":"ROLAND WIDYA KHREESNA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - ROLAND WIDYA","description":"<p>Informasi dari customer modem mati total </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-09 15:06:38","updated_at":"2026-05-10 07:40:14","last_activity":"2026-05-10 07:40:14","company_name":"ROLAND WIDYA KHREESNA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":864,"user_id":10,"display_name":"Dede Doni","reply_text":"Masalah ada pada adaptor,, ganti adaptor dan sudah online kembali","created_at":"2026-05-09 16:41:30"}]}