Ticket / ROLAND WIDYA KHREESNA
RECONNECT - ROLAND WIDYA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 14Closed 14Resolved 0
Meta
Customer ROLAND WIDYA KHREESNAStatus closedPattern Survey / reconnect / modem removed
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #752 | closed | RECONNECT CUSTOMER BROADBAND A/N ASEP MULYANA |
| #739 | closed | RECONNECT CUSTOMER BROADBAND A/N JUMADI |
| #695 | closed | RECONNECT - ANDIKA SETIABRATA |
| #691 | closed | RECONNECT CUST. AN FITRIA NINGSIH |
| #677 | closed | RECONNECT CUST. AN SRI HARYANI |
| #639 | closed | RECONNECT A/N SANDI MAULANA |
| #610 | closed | RECONNECT A/N BUDI HIDAYAT |
| #601 | closed | RECONNECT - SHEILAVI PRAMESWARI |
| #380 | closed | RECONNECT - AYU WANTIRA |
| #271 | closed | RECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #564 | closed | PERBAIKAN BROADBAND - ROLAND WIDYA |
Raw JSON
{"id":555,"customer_id":311,"ticket_type":"broadband","eyzet_customer_id":"cs2021000012@xtn.net","eyzet_customer_name":"ROLAND WIDYA KHREESNA","employee_id":10,"assigned_role":"subscriber","request_by":"ROLAND WIDYA KHREESNA","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"RECONNECT - ROLAND WIDYA","description":"<p>Permintaan reconnect dari ibu kori</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-05-07 13:17:47","updated_at":"2026-05-09 00:34:15","last_activity":"2026-05-09 00:34:15","company_name":"ROLAND WIDYA KHREESNA","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":861,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk reconnect sudah selesai dan customer sudah aktif","created_at":"2026-05-08 17:12:11"}]}