Ticket / ANDIKA SETIABRATA
RECONNECT - ANDIKA SETIABRATA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 14Closed 14Resolved 0
Meta
Customer ANDIKA SETIABRATAStatus closedPattern Survey / reconnect / modem removed
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #752 | closed | RECONNECT CUSTOMER BROADBAND A/N ASEP MULYANA |
| #739 | closed | RECONNECT CUSTOMER BROADBAND A/N JUMADI |
| #691 | closed | RECONNECT CUST. AN FITRIA NINGSIH |
| #677 | closed | RECONNECT CUST. AN SRI HARYANI |
| #639 | closed | RECONNECT A/N SANDI MAULANA |
| #610 | closed | RECONNECT A/N BUDI HIDAYAT |
| #601 | closed | RECONNECT - SHEILAVI PRAMESWARI |
| #555 | closed | RECONNECT - ROLAND WIDYA |
| #380 | closed | RECONNECT - AYU WANTIRA |
| #271 | closed | RECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":695,"customer_id":385,"ticket_type":"broadband","eyzet_customer_id":"211011zaxe20@lldn.net","eyzet_customer_name":"ANDIKA SETIABRATA","employee_id":10,"assigned_role":"subscriber","request_by":"ANDIKA SETIABRATA","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"RECONNECT - ANDIKA SETIABRATA","description":"<p>Hotline menerima telpon dari customer jika customer ingin melakukan reconnect atau pengaktifkan kembali layanan </p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-06-08 11:56:22","updated_at":"2026-06-09 22:15:45","last_activity":"2026-06-09 22:15:45","company_name":"ANDIKA SETIABRATA","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-221201.png","replies":[{"id":1073,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 9, 2026 10:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-06-09 08:28:11"},{"id":1083,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Telah dilakukan visit oleh tim teknis sudah visit ke lokasi dan pelanggan sudah online kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-221201.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-06-09 22:15:38"}]}