RECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH

{"id":271,"customer_id":165,"ticket_type":"broadband","eyzet_customer_id":"231026hlkp53@chr.net","eyzet_customer_name":"M JIHAN ALFIANSYAH","employee_id":10,"assigned_role":"subscriber","request_by":"M JIHAN ALFIANSYAH","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"RECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH","description":"<p>Permintaan Reconect An M JIHAN ALFIANSYAH</p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-03-14 11:37:11","updated_at":"2026-03-17 10:28:09","last_activity":"2026-03-17 10:28:09","company_name":"M JIHAN ALFIANSYAH","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270910.jpg","replies":[{"id":443,"user_id":10,"display_name":"Dede Doni","reply_text":"Customer sudah d re connect dan aktif\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000270910.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-03-17 10:02:03"},{"id":444,"user_id":10,"display_name":"Dede Doni","reply_text":"Pengerjaan d lakukan oleh Ridwan dan ronal","created_at":"2026-03-17 10:20:42"},{"id":445,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p>Pelanggan reconnect dan sudah di lakukan aktifasi ulang </p>","created_at":"2026-03-17 10:22:24"}]}