RECONNECT CUST. AN SRI HARYANI

{"id":677,"customer_id":373,"ticket_type":"broadband","eyzet_customer_id":"23919ez6182@bdg.net","eyzet_customer_name":"SRI HARYANI","employee_id":10,"assigned_role":"","request_by":"SRI HARYANI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"RECONNECT CUST. AN SRI HARYANI","description":"<p>Permintaan reconnect customer atas nama SRI HARYANI beralamat di pool bus kehutanan Rt. 01/01 Sindang Barang</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-05 16:51:21","updated_at":"2026-06-05 20:22:05","last_activity":"2026-06-05 20:22:05","company_name":"SRI HARYANI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000339334.jpg","replies":[{"id":1025,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 5, 2026 5:00 pm<br>• Created By: Afifah Indriyani<br>• Assigned To: Dede Doni, Ronald Maradona<br>• Status: changed from Open to In Progress","created_at":"2026-06-05 17:05:06"},{"id":1028,"user_id":10,"display_name":"Dede Doni","reply_text":"Customer sudah reconnect dan online\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/1000339334.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;","created_at":"2026-06-05 18:27:02"}]}