Ticket / AYU WANTIRA

RECONNECT - AYU WANTIRA

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 14Closed 14Resolved 0

Meta

Customer AYU WANTIRAStatus closedPattern Survey / reconnect / modem removed

Related by pattern

IDStatusSubject
#752closedRECONNECT CUSTOMER BROADBAND A/N ASEP MULYANA
#739closedRECONNECT CUSTOMER BROADBAND A/N JUMADI
#695closedRECONNECT - ANDIKA SETIABRATA
#691closedRECONNECT CUST. AN FITRIA NINGSIH
#677closedRECONNECT CUST. AN SRI HARYANI
#639closedRECONNECT A/N SANDI MAULANA
#610closedRECONNECT A/N BUDI HIDAYAT
#601closedRECONNECT - SHEILAVI PRAMESWARI
#555closedRECONNECT - ROLAND WIDYA
#271closedRECONNECT CUSTOMER BROADBAND - A/N M JIHAN ALFIANSYAH

Related by customer

IDStatusSubject
#978closedPERBAIKAN MODEM LOSS A/N AYU WANTIRA
#640closedPERBAIKAN MODEM ERROR A/N AYU WANTIRA
#438closedPERBAIKAN BROADBAND - AYU WANTIRA

Raw JSON

{"id":380,"customer_id":229,"ticket_type":"broadband","eyzet_customer_id":"2442cz6y50@ldgp.net","eyzet_customer_name":"AYU WANTIRA","employee_id":15,"assigned_role":"subscriber","request_by":"AYU WANTIRA","topic_id":1,"subtopic_id":1,"channel_id":4,"subject":"RECONNECT - AYU WANTIRA","description":"<p>Terdapat permintaan reconnect dari tim marketing ibu cory dan meminta tim untuk eksekusi</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-07 15:41:25","updated_at":"2026-04-08 08:36:18","last_activity":"2026-04-08 08:36:18","company_name":"AYU WANTIRA","topic_name":"Technical","subtopic_name":"Installation","channel_name":"Direct Info","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000485211.jpg","replies":[{"id":573,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"<ul>\r\n \t<li>Untuk reconnect sudah aktif\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/1000485211.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n&nbsp;</li>\r\n</ul>","created_at":"2026-04-07 16:17:24"}]}