Ticket / AYU WANTIRA
PERBAIKAN MODEM ERROR A/N AYU WANTIRA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 47Closed 46Resolved 1
Meta
Customer AYU WANTIRAStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #1210 | closed | GANTI MODEM AN LILI AMALIAH |
| #1206 | closed | GANTI MODEM AN SRI YUNINGSIH |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1159 | closed | A/N DWI ANGGRAENI |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI |
Raw JSON
{"id":640,"customer_id":229,"ticket_type":"broadband","eyzet_customer_id":"2442cz6y50@ldgp.net","eyzet_customer_name":"AYU WANTIRA","employee_id":0,"assigned_role":"subscriber","request_by":"AYU WANTIRA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM ERROR A/N AYU WANTIRA","description":"<ul>\r\n<li>Customer melaporkan jika nama wifinya sering hilang dan saat di cek untuk ssid wifinya selalu disable</li>\r\n<li>Menjadwalkan tim untuk cek ke lokasi dan coba ganti perangkat modemnya</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-24 16:38:55","updated_at":"2026-05-26 09:58:23","last_activity":"2026-05-26 09:58:23","company_name":"AYU WANTIRA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000330805.jpg","replies":[{"id":972,"user_id":14,"display_name":"Ronald Maradona","reply_text":"kabel piktael banding di modem , redaman -25 modem aktif lagi","created_at":"2026-05-25 16:13:33"},{"id":974,"user_id":10,"display_name":"Dede Doni","reply_text":"Modem error,, dlakukan pergantian modem\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/1000330805.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-05-26 09:53:56"}]}