Ticket / AYU WANTIRA
PERBAIKAN BROADBAND - AYU WANTIRA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer AYU WANTIRAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":438,"customer_id":229,"ticket_type":"broadband","eyzet_customer_id":"2442cz6y50@ldgp.net","eyzet_customer_name":"AYU WANTIRA","employee_id":10,"assigned_role":"subscriber","request_by":"AYU WANTIRA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - AYU WANTIRA","description":"<ul>\r\n<li>Informasi dari customer pon pada modem customer blinking dapat diperkirakan disebabkan oleh redaman tinggi </li>\r\n<li>Meminta tim untuk melakukan pengecekan kelokasi</li>\r\n</ul>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-15 17:00:14","updated_at":"2026-04-16 16:50:34","last_activity":"2026-04-16 16:50:34","company_name":"AYU WANTIRA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/30496.jpg","replies":[{"id":688,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/30496.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Redaman tinggi -33 jadi modem ga da internet, di cek di odp di sambung ulang jadi -25 modem aktif lagi</p>","created_at":"2026-04-16 14:34:57"}]}