RECONNECT CUSTOMER BROADBAND A/N JUMADI

{"id":739,"customer_id":416,"ticket_type":"broadband","eyzet_customer_id":"24331oxg850@ldgp.net","eyzet_customer_name":"JUMADI","employee_id":14,"assigned_role":"","request_by":"JUMADI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"RECONNECT CUSTOMER BROADBAND A/N JUMADI","description":"<ul>\r\n<li>Mendapatkan informasi bahwa customer ingin berlangganan kembali</li>\r\n</ul>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-06-14 10:11:41","updated_at":"2026-06-15 16:02:25","last_activity":"2026-06-15 16:02:25","company_name":"JUMADI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":3,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/60920.jpg","replies":[{"id":1158,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 14, 2026 10:00 am<br>• Created By: Noc Rafatek<br>• Assigned To: Ronald Maradona<br>• Status: changed from Open to In Progress","created_at":"2026-06-14 10:11:59"},{"id":1159,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/60920.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Rekonect an : jumadi </p>\r\n<p>Laladon gede GG 4 rt05 RW 07</p>\r\n<p>redaman -22</p>\r\n<p>odp ambar</p>\r\n<p>Done</p>","created_at":"2026-06-14 11:23:52"},{"id":1170,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal June 15, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-06-14 21:11:30"}]}