Ticket / FERA ERLINDA
KONEKSI ON-OFF - AN FERA ERLINDA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
Meta
Customer FERA ERLINDAStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #561 | closed | KABEL PUTUS - AN RATNAWATI RIZKI |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":600,"customer_id":337,"ticket_type":"broadband","eyzet_customer_id":"2212288s7r50@ldgp.net","eyzet_customer_name":"FERA ERLINDA","employee_id":0,"assigned_role":"subscriber","request_by":"FERA ERLINDA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KONEKSI ON-OFF - AN FERA ERLINDA","description":"<ul>\r\n<li>Pelangan mengeluh terjadi putus-putus pada koneksi dan tidak terjadi loss</li>\r\n<li>Saat dicek pada eyzet pelanggan tersebut online,namun redaman tidak terditek</li>\r\n<li>Saat dicek redaman pelanggan lain pada odp yang sama, redaman olt mencapai -27 hingga -35</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/pera.png\" border=\"0\" alt=\"Attachment\" width=\"806\" style=\"max-width: 100%;height: 397px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-05-15 15:05:59","updated_at":"2026-05-20 08:38:48","last_activity":"2026-05-20 08:38:48","company_name":"FERA ERLINDA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}