Ticket / RASYEED HUSEN
MODEM ERROR A/N RASYEED HUSEN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 30Closed 29Resolved 1
Meta
Customer RASYEED HUSENStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #964 | closed | PERBAIKAN A/N IWAN SUHERMAN |
| #886 | closed | MODEM ERROR A/N VINI MULYANI |
| #717 | closed | MODEM ERROR A/N SITI SANIAH |
| #664 | closed | DISMANTLE ROUTER TPPAS NAMBO |
| #654 | closed | PERBAIKAN KONEKSI SINYAL MODEM TIDAK SAMPAI A/N MUHAMMAD WAHYUDI |
| #640 | closed | PERBAIKAN MODEM ERROR A/N AYU WANTIRA |
| #570 | closed | PERGANTIAN PERANGKAT |
| #560 | closed | GANTI MODEM - AN FERRY CS |
| #509 | closed | PERMASALAHAN PPPOE PADA ROUTER ROUDUS |
| #495 | closed | PENGECEKAN IP PUBLIC IAIN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":944,"customer_id":551,"ticket_type":"broadband","eyzet_customer_id":"122024000082@xtn.net","eyzet_customer_name":"RASYEED HUSEN","employee_id":14,"assigned_role":"","request_by":"RASYEED HUSEN","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM ERROR A/N RASYEED HUSEN","description":"<ul>\r\n<li>Menerima informasi dari customer bahwa nama wifi sering tidak muncul, dan sering sekali terjadi</li>\r\n<li>Saat di cek, wireless pada modem disabled</li>\r\n<li>Disarankan untuk pergantian modem</li>\r\n</ul>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-07-23 19:14:12","updated_at":"2026-07-27 21:19:41","last_activity":"2026-07-27 21:19:41","company_name":"RASYEED HUSEN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":1,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"","replies":[{"id":1800,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim teknis</li>\r\n<li>Saat ini customer telah online kembali</li>\r\n</ul>","created_at":"2026-07-27 21:19:27"}]}