Ticket / ALAM NGARIUNG RESORT
PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
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Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1187 | closed | PENGECEKAN CCTV ALAM NGARIUNG |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
Raw JSON
{"id":1180,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.55.29.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-09-26 00:13:58","updated_at":"2026-09-27 17:50:32","last_activity":"2026-09-27 17:50:32","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.55.29.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/1000584117.jpg","replies":[{"id":2844,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 27, 2026 10:00 am<br>• Created By: Muhammad Naufal Iskandar<br>• Assigned To: M Fikri Abillah, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-27 09:58:35"},{"id":2848,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Untuk pos security sudah up kembali permasalahan di sambungan binding\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/1000584117.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-09-27 17:48:54"}]}