Ticket / ALAM NGARIUNG RESORT
PENGECEKAN CCTV ALAM NGARIUNG
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 47Closed 46Resolved 1
Meta
Customer ALAM NGARIUNG RESORTStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1215 | closed | KONEKSI LAMBAT - PT DMS 20/09/26 |
| #1211 | closed | PENGECEKAN WEBSITE PT DMS 07/09/2026 |
| #1210 | closed | GANTI MODEM AN LILI AMALIAH |
| #1206 | closed | GANTI MODEM AN SRI YUNINGSIH |
| #1159 | closed | A/N DWI ANGGRAENI |
| #1112 | closed | INSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI |
| #1111 | closed | INSTALASI BROADBAND A/N suciawati |
| #1110 | closed | INSTALASI BROADBAND A/N NIKSON PARLINDUNGAN |
| #1109 | closed | INSTALASI BROADBAND A/N ABDULLAH HANAFI |
| #1108 | closed | INSTALASI BROADBAND A/N NENAH MARIYANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1180 | closed | PENGECEKAN MODEM LOSS POS SECURITY 21/09/2026 |
| #1179 | closed | PENGECEKAN ONU LOSS DI MESS ALAMNGARIUNG 20/09/2026 |
| #1178 | closed | PENGECEKAN FO CUT DI ALAMNGARIUNG 18/09/2026 |
| #1177 | closed | PENGECEKAN MODEM LOSS BATAK KARO 30/08/2026 |
| #1176 | closed | PENGGANTIAN ONU UNTUK OUTDOOR ADILUHUNG 28/08/2026 |
| #1175 | closed | PENGECEKAN MODEM LOSS KAMAR PRASANTRI 24/08/2026 |
| #1174 | closed | PENGECEKAN OUTDOOR ALAMNGARIUNG 8/08/2026 |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
Raw JSON
{"id":1187,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN CCTV ALAM NGARIUNG","description":"<p>PERMASALAHAN : CCTV TIDAK AKTIF DAN TIDAK TERKONEKSI KE WIFI SEHINGGA TIDAK AKTIF<br /><br />PENYELESAIAN : MELAKUKAN KONFIGURASI ULANG <br /><br />TOTAL CCTV YANG SEHARUSNTA AKTIF YAITU TERDAPAT 8 CCTV, UNTUK YANG AKTF BARU 5 CCTV DAN 3 CCTV BELUM AKTIF KARENA : <br />1.CCTV CAMPERVAN : Kelistrikannya tidak aktif dan sudah info ke engineer<br />2.CCTV Depan aula : Sempat saya cabut untuk dilakukan pengecekan dikantor<br />3.CCTV Siori : Belum sempat dicek</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-09-26 11:28:00","updated_at":"2026-09-30 10:49:56","last_activity":"2026-09-30 10:49:56","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":1,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":2976,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Saat ini cctv tersebut telah aktif kembali</li>\r\n</ul>","created_at":"2026-09-30 10:49:42"}]}