Ticket / PT SINAR TELEVESI TRENGGALEK
PENGECEKAN PERANGKAT ROUDUS TRENGGALEK
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
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Customer PT SINAR TELEVESI TRENGGALEKStatus openPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
| #1213 | closed | PENGECEKAN WEBSITE PT DMS 16/08/2026 |
Raw JSON
{"id":1228,"customer_id":48,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"noc","request_by":"DEDI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN PERANGKAT ROUDUS TRENGGALEK","description":"<p>Mendapatkan informasi dari PIC bahwa CPU pada perangkat pelanggan mencapai 100%</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-at-09.44.53.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"open","priority":"high","created_by":7,"created_at":"2026-09-28 09:48:25","updated_at":"2026-10-06 05:33:04","last_activity":"2026-09-28 09:48:25","company_name":"PT SINAR TELEVESI TRENGGALEK","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Open","employee_name":"Afifah Indriyani","reply_count":0,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-28-at-09.44.53.png","replies":[]}