Ticket / AMINATUL ROSIDAH
PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer AMINATUL ROSIDAHStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | open | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
| #1000 | closed | PERBAIKAN BROADBAND A/N ELLY HERLIANTY |
Raw JSON
{"id":1005,"customer_id":355,"ticket_type":"broadband","eyzet_customer_id":"2412021y37@nal.net","eyzet_customer_name":"AMINATUL ROSIDAH","employee_id":10,"assigned_role":"subscriber","request_by":"AMINATUL ROSIDAH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot_165.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-08-05 09:07:09","updated_at":"2026-08-07 07:15:54","last_activity":"2026-08-07 07:15:54","company_name":"AMINATUL ROSIDAH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":4,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot_165.png","replies":[{"id":1935,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: August 5, 2026 9:15 am<br>• Created By: hari idfidina<br>• Assigned To: Dede Doni, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-08-05 09:15:44"},{"id":1948,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-05 21:11:31"},{"id":1965,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 7, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-06 21:11:32"},{"id":1973,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Terjadi masalah pada input di ODP</li>\r\n<li>Saat ini customer telah online kembali</li>\r\n</ul>","created_at":"2026-08-07 07:15:38"}]}