Ticket / MELA AYU LESTARI
PERBAIKAN BROADBAND A/N MELA AYU LESTARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer MELA AYU LESTARIStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1077 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #1014 | closed | MODEM LOSS - A/N MELA AYU LESTARI |
| #1006 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #975 | closed | PERBAIKAN PON BLINKING A/N MELA AYU |
| #445 | closed | PERBAIKAN BROADBAND - MELA AYU LESTARI |
| #416 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
| #387 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
Raw JSON
{"id":1008,"customer_id":234,"ticket_type":"broadband","eyzet_customer_id":"122025000109@sinbar.net","eyzet_customer_name":"MELA AYU LESTARI","employee_id":10,"assigned_role":"subscriber","request_by":"MELA AYU LESTARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N MELA AYU LESTARI","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/fff.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-08-05 09:10:12","updated_at":"2026-08-07 07:19:51","last_activity":"2026-08-07 07:19:51","company_name":"MELA AYU LESTARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":3,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/fff.png","replies":[{"id":1934,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: August 5, 2026 9:15 am<br>• Created By: hari idfidina<br>• Assigned To: Dede Doni, rahmat hidayat, TS<br>• Status: changed from Open to In Progress","created_at":"2026-08-05 09:15:29"},{"id":1951,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-05 21:11:31"},{"id":1968,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 7, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-06 21:11:32"}]}