Ticket / MELA AYU LESTARI
PERBAIKAN BROADBAND - MELA AYU LESTARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer MELA AYU LESTARIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1077 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #1014 | closed | MODEM LOSS - A/N MELA AYU LESTARI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1006 | closed | MODEM LOSS A/N MELA AYU LESTARI |
| #975 | closed | PERBAIKAN PON BLINKING A/N MELA AYU |
| #416 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
| #387 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
Raw JSON
{"id":445,"customer_id":234,"ticket_type":"broadband","eyzet_customer_id":"122025000109@sinbar.net","eyzet_customer_name":"MELA AYU LESTARI","employee_id":10,"assigned_role":"noc","request_by":"MELA AYU LESTARI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - MELA AYU LESTARI","description":"<ul>\r\n<li>Mendapatkan laporan dari tim jika tedapat modem loss pada perangkat dilokasi </li>\r\n</ul>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-04-16 16:52:53","updated_at":"2026-04-17 13:55:01","last_activity":"2026-04-17 13:55:01","company_name":"MELA AYU LESTARI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"13","display_name":"Muhammad Ridwan"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260417_104612.jpg","replies":[{"id":692,"user_id":13,"display_name":"Muhammad Ridwan","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/TimePhoto_20260417_104612.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>Modem loss di karenakan pigtail di odp kejepit, di splasing ulang dan sudah di komfirm oleh costumer sudah on kembali dan sudah di tes internetnya </p>","created_at":"2026-04-17 10:55:42"}]}