Ticket / MELA AYU LESTARI
MODEM LOSS A/N MELA AYU LESTARI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer MELA AYU LESTARIStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1031 | open | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | open | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1014 | closed | MODEM LOSS - A/N MELA AYU LESTARI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #975 | closed | PERBAIKAN PON BLINKING A/N MELA AYU |
| #445 | closed | PERBAIKAN BROADBAND - MELA AYU LESTARI |
| #416 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
| #387 | closed | PERBAIKAN MODEM LOSS A/N MELA AYU LESTARI |
Raw JSON
{"id":1006,"customer_id":234,"ticket_type":"broadband","eyzet_customer_id":"122025000109@sinbar.net","eyzet_customer_name":"MELA AYU LESTARI","employee_id":34,"assigned_role":"","request_by":"MELA AYU LESTARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N MELA AYU LESTARI","description":"<ul>\r\n<li>Menerima informasi dari customer bahwa lampu modem menyala merah</li>\r\n<li>Saat dicek melalui eyzet, customer terpantau offline</li>\r\n</ul>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-08-05 09:08:17","updated_at":"2026-08-08 07:08:24","last_activity":"2026-08-08 07:08:24","company_name":"MELA AYU LESTARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"rahmat hidayat","reply_count":5,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/1000290673.jpg","replies":[{"id":1928,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: August 5, 2026 9:30 am<br>• Created By: Afifah Indriyani<br>• Assigned To: rahmat hidayat<br>• Status: changed from Open to In Progress","created_at":"2026-08-05 09:09:59"},{"id":1949,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 6, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-05 21:11:31"},{"id":1966,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 7, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-06 21:11:32"},{"id":1994,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 8, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-07 21:11:31"},{"id":2013,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/1000290673.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nCase: redaman tinggi\r\n\r\nTroubleshooting: splicing input odp nya","created_at":"2026-08-07 22:06:54"}]}