Ticket / MELA AYU LESTARI

MODEM LOSS A/N MELA AYU LESTARI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 667Closed 636Resolved 12

Meta

Customer MELA AYU LESTARIStatus closedPattern LOS / optical power high attenuation

Related by pattern

IDStatusSubject
#1304in_progressMODEM LOSS A/N NINING SUNINGSIH
#1303openModem mmengalami LOSS A/N ATIK NIRMALASARI
#1302openModem mmengalami LOSS A/N AHMAD PRIYANTO
#1301in_progressMODEM LOSS A/N CHOIRIAH HERMAWAN
#1299in_progressMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1298closedMODEM LOSS AN FAYZA NURSALSABILA PUTRI
#1297in_progressMODEM LOSS AN MOCH RIZKI
#1296in_progressMODEM LOSS AN SINTA DELLA
#1295in_progressMODEM LOSS AN POS PONDOK KENCANA
#1292closedMAIN LINK DOWN ALAMNGARIUNG RESORT

Related by customer

IDStatusSubject
#1014closedMODEM LOSS - A/N MELA AYU LESTARI
#1008closedPERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1006closedMODEM LOSS A/N MELA AYU LESTARI
#975closedPERBAIKAN PON BLINKING A/N MELA AYU
#445closedPERBAIKAN BROADBAND - MELA AYU LESTARI
#416closedPERBAIKAN MODEM LOSS A/N MELA AYU LESTARI
#387closedPERBAIKAN MODEM LOSS A/N MELA AYU LESTARI

Raw JSON

{"id":1077,"customer_id":234,"ticket_type":"broadband","eyzet_customer_id":"122025000109@sinbar.net","eyzet_customer_name":"MELA AYU LESTARI","employee_id":10,"assigned_role":"","request_by":"MELA AYU LESTARI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS A/N MELA AYU LESTARI","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-20-at-11.48.35-AM.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-08-20 11:48:49","updated_at":"2026-08-20 21:36:12","last_activity":"2026-08-20 21:36:12","company_name":"MELA AYU LESTARI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-20-at-11.48.35-AM.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-20-213523.png","replies":[{"id":2244,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim teknis</li>\r\n<li>Saat ini customer telah online kembali</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-20-213523.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-08-20 21:36:06"}]}