Ticket / SMKN 1 GUNUNG PUTRI
ONU HUBIN dan PERPUSTAKAAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer SMKN 1 GUNUNG PUTRIStatus in_progressPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | open | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
| #1000 | closed | PERBAIKAN BROADBAND A/N ELLY HERLIANTY |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #789 | closed | MAINTENANCE |
| #669 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN |
| #636 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS |
| #363 | closed | PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI |
| #172 | closed | KOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE |
| #74 | closed | Survey Jaringan |
Raw JSON
{"id":1025,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":14,"assigned_role":"","request_by":"DONI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"ONU HUBIN dan PERPUSTAKAAN","description":"<ul>\r\n<li>Menerima informasi dari pak doni bahwa ONU CData di ruang HUBIN mati dan di ruang PERPUSTAKAAN belum terpasang</li>\r\n<li>Customer meminta untuk dilakukan pengecekan</li>\r\n</ul>","status":"in_progress","priority":"medium","created_by":32,"created_at":"2026-08-07 08:12:47","updated_at":"2026-08-08 21:11:31","last_activity":"2026-08-07 08:13:14","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"In Progress","employee_name":"Ronald Maradona","reply_count":3,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"","replies":[{"id":1985,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: August 7, 2026 10:00 am<br>• Created By: Afifah Indriyani<br>• Assigned To: Ronald Maradona<br>• Status: changed from Open to In Progress","created_at":"2026-08-07 08:13:14"},{"id":2010,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 8, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-07 21:11:31"},{"id":2034,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal August 9, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-08-08 21:11:31"}]}