Ticket / SMKN 1 GUNUNG PUTRI
PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 68Closed 64Resolved 1
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #713 | open | PERBAIKAN BROADBAND - MIRANTI BARA MALIK |
| #712 | in_progress | PENARIKAN KABEL 12CORE DI PENGKOLAN SINBAR |
| #707 | in_progress | REQUEST PEMINDAHAN PERANGKAT A/N M AUFA AKMAL |
| #698 | closed | PEMINDAHAN LOKASI MODEM |
| #674 | closed | KONEKSI OFFLINE M AUFA AKMAL |
| #673 | closed | PEMBUATAN LAPORAN MONITORING DAN PERFORMA JARINGAN PPKS - PERIODE MEI |
| #672 | closed | PENGECEKAN CUSTOMER BROADBAND A/N LUTHFI HERAWATI |
| #665 | closed | PERBAIKAN MITRA CISASAH |
| #653 | closed | PERBAIKAN KONEKSI ERROR A/N M AUFA AKMAL |
| #648 | closed | Rekapitulasi dan Analisis Permasalahan Periode Mei 2026 |
Raw JSON
{"id":636,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"DONI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS","description":"<ul>\r\n<li>Pihak SMKN 1 GUNUNG PUTRI melaporkan jika beberapa modem di ruangan<br />Modem yang mati<br />1. Modem TU<br />2. Modem Masjid<br />Yang belum ada perangkat (belum tarik)<br />1. Ruang BK<br />2. Bengkel Mesin<br />3. Kaprog Mesin</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-22 11:28:33","updated_at":"2026-05-25 16:46:12","last_activity":"2026-05-25 16:46:12","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}]}