Ticket / SMKN 1 GUNUNG PUTRI

PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 115Closed 106Resolved 1

Meta

Customer SMKN 1 GUNUNG PUTRIStatus closedPattern General connectivity / misc

Related by pattern

IDStatusSubject
#1305openRELOKASI MODEM SUNNAH SAEPUL
#1294in_progressPENARIKAN KABEL ODP 14.1.7
#1286openGANTI ADAPTOR AN LIANAH
#1272in_progressGANTI MODEM A//N ADINDA NURUL FADILAH
#1250closedPERBAIKAN OC.11.1/16 - SINBAR-ASPOL
#1212closedMANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26
#1202closedPERBAIKAN OP.5.1.12 KP SAWAH
#1201closedPERBAIKAN OP.16.1.3/8 GG AMIL
#1196closedMASUKAN KATASANDI AN Adi Tarmiadi
#1157closedPERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA

Related by customer

IDStatusSubject
#1293closedPEMASANGAN 5 ACCESS POINT SMKN 1 GUNUNG PUTRI
#1216closedKONEKSI DOWN - SMKN 1 GUNUNG PUTRI
#1089closedPERBAIKAN MODEM LOSS RUANG BK DAN SPMI
#1025closedONU HUBIN dan PERPUSTAKAAN
#789closedMAINTENANCE
#669closedPENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN
#363closedPENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI
#172closedKOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE
#74closedSurvey Jaringan

Raw JSON

{"id":636,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"subscriber","request_by":"DONI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS","description":"<ul>\r\n<li>Pihak SMKN 1 GUNUNG PUTRI melaporkan jika beberapa modem di ruangan<br />Modem yang mati<br />1. Modem TU<br />2. Modem Masjid<br />Yang belum ada perangkat (belum tarik)<br />1. Ruang BK<br />2. Bengkel Mesin<br />3. Kaprog Mesin</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-05-22 11:28:33","updated_at":"2026-05-25 16:46:12","last_activity":"2026-05-25 16:46:12","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/49837.jpg","replies":[{"id":968,"user_id":14,"display_name":"Ronald Maradona","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/49837.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\npenarikan  dan pengaktifan modem di ruangan kaprok dan ruangan BK, sudah aktif","created_at":"2026-05-24 09:39:49"}]}