Ticket / SMKN 1 GUNUNG PUTRI
PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 136Closed 130Resolved 6
Meta
Customer SMKN 1 GUNUNG PUTRIStatus closedPattern Installation / activation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #983 | closed | INSTALLASI BROADBAND - RISKA AMALIA |
| #974 | closed | PEMASANGAN BROADBAND A/N IRWAN HELMI |
| #973 | closed | PEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3 |
| #961 | closed | INSTALLASI BROADBAND - TAUHID INDRA KOMAR |
| #935 | closed | PEMASANGAN ACCESS POINT - SMA PLUS YPHB |
| #917 | closed | INSTALASI BROADBAND A/N ADHI MUNANDAR |
| #909 | closed | INSTALASI BROADBAND A/N SHILLA AUDINA HARTONO |
| #900 | closed | INSTALASI BROADBAND A/N RAMA FITRI A |
| #896 | closed | INSTALASI BROADBAND A/N DONI MARDIANTO |
| #885 | closed | INSTALASI BROADBAND - POSYANDU SEMBOJA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #789 | closed | MAINTENANCE |
| #636 | closed | PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE RUANG KELAS |
| #363 | closed | PENDAMPINGAN LINK DOWN PANDAWA KE SMKN 1 GUNUNG PUTRI |
| #172 | closed | KOORDINASI PERUBAHAN HAK ASES MONITORING AP RUIJIE |
| #74 | closed | Survey Jaringan |
Raw JSON
{"id":669,"customer_id":43,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"","request_by":"DONI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN PERANGKAT MODEM OFF DAN PENARIKAN KABEL KE BENGKEL MESIN","description":"<ul>\r\n<li>Pihak SMKN 1 GUNUNG PUTRI melaporkan jika modem di rumah dinas mati</li>\r\n<li>Permintaan penarikan dan pemasangan modem 1 titik di bengkel mesin</li>\r\n</ul>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-06-04 10:23:20","updated_at":"2026-06-09 10:52:17","last_activity":"2026-06-09 10:52:17","company_name":"SMKN 1 GUNUNG PUTRI","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":3,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"employee","value":"14","display_name":"Ronald Maradona"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-105026.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-105130.png","replies":[{"id":1023,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sedang dibicarakan dengan pak reza tentang penarikan odp ke gedung belakang</p>","created_at":"2026-06-05 15:06:44"},{"id":1047,"user_id":22,"display_name":"Noc Rafatek","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: June 8, 2026 11:00 am<br>• Created By: Noc Rafatek<br>• Assigned To: M Fikri Abillah, Dede Doni, Ronald Maradona","created_at":"2026-06-08 08:20:56"},{"id":1079,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<p>Sudah dilakukan penarikan baru ke bengkel mesin dan modem rumah dinas sudah online kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-105026.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-09-105130.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>","created_at":"2026-06-09 10:52:07"}]}