Ticket / ELLY HERLIANTY
PERBAIKAN BROADBAND A/N ELLY HERLIANTY
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 206Closed 200Resolved 3
Meta
Customer ELLY HERLIANTYStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1030 | open | PERBAIKAN JALUR PON 10 PENGKOLAN |
| #1026 | closed | PERBAIKAN BROADBAND A/N ADE LILIS ROHANA |
| #1025 | in_progress | ONU HUBIN dan PERPUSTAKAAN |
| #1016 | closed | PERBAIKAN BROADBAND A/N LILIS ROHANA |
| #1015 | in_progress | PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG |
| #1010 | closed | PERBAIKAN BROADBAND A/N SUMARNI PUPUT |
| #1009 | closed | PERBAIKAN BROADBAND A/N LUSI YANTI |
| #1008 | closed | PERBAIKAN BROADBAND A/N MELA AYU LESTARI |
| #1005 | closed | PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH |
| #1001 | closed | PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT |
Raw JSON
{"id":1000,"customer_id":432,"ticket_type":"broadband","eyzet_customer_id":"122025000014@pdk.net","eyzet_customer_name":"ELLY HERLIANTY","employee_id":10,"assigned_role":"subscriber","request_by":"ELLY HERLIANTY","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N ELLY HERLIANTY","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot_163.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-08-04 10:56:41","updated_at":"2026-08-05 06:20:56","last_activity":"2026-08-05 06:20:56","company_name":"ELLY HERLIANTY","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot_163.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/08/1000290239.jpg","replies":[{"id":1917,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/1000290239.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nCase: redaman tinggi\r\n\r\nTroubleshooting: melakukan splicing ulang di closure untuk input ODP","created_at":"2026-08-05 06:19:30"}]}