Ticket / ALAM NGARIUNG RESORT
MODEM LOSS KAMAR IBAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
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Customer ALAM NGARIUNG RESORTStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #950 | closed | PENGECEKAN MODEM LOSS KAMAR SASAK |
| #949 | closed | PENGECEKAN LINK ALAMNGARIUNG |
| #921 | closed | KONEKSI OFF |
| #894 | closed | MANAGE SERVICE - PT ALAM NGARIUNG |
| #771 | closed | MODEM LOSS KAMAR KADAKA |
| #765 | closed | PENGECEKAN AP OUDOOR |
| #740 | closed | PENGECEKAN MODEM LOSS POS SATPAM |
| #705 | closed | PROJECT INSTALLASI CCTV ALAM NGARIUNG |
| #644 | closed | PENGECEKAN AP OUTDOOR DAUN OFFLINE |
Raw JSON
{"id":102,"customer_id":3,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":24,"assigned_role":"subscriber","request_by":"BUDI","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"MODEM LOSS KAMAR IBAN","description":"<p>Pihak alam ngariung menginfokan jika koneksi off di kamar iban.</p>\r\n<p>Tim melakukan pengecekan pada sistem dan terpantau offline, dan konfirmasi terkait kondisi perangkat di lokasi jika terdapat indikator loss merah menyala.</p>\r\n<p>Tim melakukan penjadwalan untuk dicek ke lokasi.</p>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-15 09:13:41","updated_at":"2026-02-21 06:04:32","last_activity":"2026-02-21 06:04:32","company_name":"ALAM NGARIUNG RESORT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ahmad Syarif Freelance","reply_count":1,"assignees":[{"type":"employee","value":"24","display_name":"Ahmad Syarif Freelance"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/TimePhoto_20260215_125252.jpg","replies":[{"id":150,"user_id":24,"display_name":"Ahmad Syarif Freelance","reply_text":"<p><img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/TimePhoto_20260215_125252.jpg\" alt=\"Attachment\" /></p>\r\n<p>Sudah aktif kembali dikarenakan kabel banding</p>","created_at":"2026-02-16 21:42:50"}]}