Ticket / MUHAMMAD ROHMAN
PERBAIKAN MODEM A/N MUHAMMAD ROHMAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer MUHAMMAD ROHMANStatus openPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1031 | open | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
| #1017 | closed | PERBAIKAN BROADBAND A/N HAERUDIN |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":1027,"customer_id":587,"ticket_type":"broadband","eyzet_customer_id":"122026080005@sinbar.net","eyzet_customer_name":"MUHAMMAD ROHMAN","employee_id":34,"assigned_role":"subscriber","request_by":"MUHAMMAD ROHMAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN MODEM A/N MUHAMMAD ROHMAN","description":"<ul>\r\n<li>Mendapatkan laporan dari pelanggan bahwa perangkat di lokasi mengalami kondisi LOS. Setelah dilakukan pengecekan melalui sistem Eyzet, status perangkat terdeteksi offline dan nilai redaman tidak terbaca.</li>\r\n<li>Sehubungan dengan hal tersebut, akan dibuatkan tiket gangguan serta dilakukan penjadwalan maintenance ke lokasi untuk proses pengecekan dan penanganan lebih lanjut.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-08-at-07.07.48.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"open","priority":"medium","created_by":7,"created_at":"2026-08-08 07:09:30","updated_at":"2026-08-08 07:09:30","last_activity":"2026-08-08 07:09:30","company_name":"MUHAMMAD ROHMAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Open","employee_name":"rahmat hidayat","reply_count":0,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-08-at-07.07.48.png","replies":[]}