Ticket / NENG IDA
PERBAIKAN REDAMAN TINGGI A/N NENG IDA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 471Closed 449Resolved 12
Meta
Customer NENG IDAStatus openPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1028 | open | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | open | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | in_progress | PERBAIKAN BROADBAND A/N FERA ERLINDA |
| #1021 | closed | PERBAIKAN BROADBAND A/N TRI BUNGA Y |
| #1020 | closed | PERBAIKAN BROADBAND A/N Lusi Yanti |
| #1019 | in_progress | PERBAIKAN BROADBAND A/N ROSITA SUDIRJA |
| #1018 | closed | PERBAIKAN BROADBAND A/N WIDYAWATI CS |
| #1017 | closed | PERBAIKAN BROADBAND A/N HAERUDIN |
Raw JSON
{"id":1031,"customer_id":502,"ticket_type":"broadband","eyzet_customer_id":"122026070003@sinbar.net","eyzet_customer_name":"NENG IDA","employee_id":34,"assigned_role":"subscriber","request_by":"NENG IDA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN REDAMAN TINGGI A/N NENG IDA","description":"<ul>\r\n<li>Mendapatkan laporan dari pelanggan bahwa koneksi di lokasi mengalami kondisi down. Setelah dilakukan pengecekan melalui sistem Eyzet, status perangkat terdeteksi online namun nilai redaman sangat buruk.</li>\r\n<li>Sehubungan dengan hal tersebut, akan dibuatkan tiket gangguan serta dilakukan penjadwalan maintenance ke lokasi untuk proses pengecekan dan penanganan lebih lanjut.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-09-at-00.38.14.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"open","priority":"medium","created_by":7,"created_at":"2026-08-09 00:40:21","updated_at":"2026-08-09 00:40:21","last_activity":"2026-08-09 00:40:21","company_name":"NENG IDA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Open","employee_name":"rahmat hidayat","reply_count":0,"assignees":[{"type":"employee","value":"34","display_name":"rahmat hidayat"},{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/08/Screenshot-2026-08-09-at-00.38.14.png","replies":[]}