Ticket / LIANAH
PERBAIKAN A/N LIANAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer LIANAHStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1286 | open | GANTI ADAPTOR AN LIANAH |
Raw JSON
{"id":1115,"customer_id":613,"ticket_type":"broadband","eyzet_customer_id":"122026090056","eyzet_customer_name":"LIANAH","employee_id":15,"assigned_role":"subscriber","request_by":"LIANAH","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN A/N LIANAH","description":"<p>ADAPTOR ERROR</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-09-24 09:11:58","updated_at":"2026-09-25 15:52:11","last_activity":"2026-09-25 15:52:11","company_name":"LIANAH","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":3,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":2699,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 24, 2026 9:22 am<br>• Created By: Muhammad Naufal Iskandar<br>• Assigned To: M Fikri Abillah, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-24 09:22:32"},{"id":2735,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal September 25, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-09-24 21:11:32"},{"id":2774,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul class=\"xonam98 x1epdd7z xemmon1 xn020vs xfl32do xluzp7q x1yc453h x3yw8vx xat24cr x1xobyvs x1fv8qjw xdj266r xrxpjvj x1bxe5rh\" data-assistant-stream-block-index=\"1\">\r\n<li class=\"x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi\" data-streaming-stylex-tokens=\"xlty9xr xitg8i0 xlecmv9 x1ytk7xi\">\r\n<p class=\"x1yc453h xma8rkl xgoqxah xutxfr x1fie51u xgyxj25 x1xobyvs x1elgs31 x1fv8qjw xcy5tzr x1ht4adc xnvauns x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\"><strong class=\"x7amdea\">Acknowledgement</strong> – report sudah diterima.</p>\r\n</li>\r\n<li class=\"x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi\" data-streaming-stylex-tokens=\"xlty9xr xitg8i0 xlecmv9 x1ytk7xi\">\r\n<p class=\"x1yc453h xma8rkl xgoqxah xutxfr x1fie51u xgyxj25 x1xobyvs x1elgs31 x1fv8qjw xcy5tzr x1ht4adc xnvauns x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\"><strong class=\"x7amdea\">Action</strong> – tindak lanjut/pengecekan yang dilakukan.</p>\r\n</li>\r\n<li class=\"x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi\" data-streaming-stylex-tokens=\"xlty9xr xitg8i0 xlecmv9 x1ytk7xi\">\r\n<p class=\"x1yc453h xma8rkl xgoqxah xutxfr x1fie51u xgyxj25 x1xobyvs x1elgs31 x1fv8qjw xcy5tzr x1ht4adc xnvauns x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\" dir=\"ltr\"><strong class=\"x7amdea\">Update</strong> – hasil atau status berikutnya</p>\r\n</li>\r\n</ul>","created_at":"2026-09-25 15:51:52"}]}