Ticket / SOLEHUDIN
PERBAIKAN BROADBAND A/N SOLEHUDIN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SOLEHUDINStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Raw JSON
{"id":112,"customer_id":71,"ticket_type":"broadband","eyzet_customer_id":"122025000414@btr.net","eyzet_customer_name":"SOLEHUDIN","employee_id":0,"assigned_role":"subscriber","request_by":"SOLEHUDIN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND A/N SOLEHUDIN","description":"<ul>\r\n<li>Menerima laporan dari pelanggan bahwa kondisi perangkat di lokasi mengalami LOSS</li>\r\n<li>Setelah melaukan pengecekan pada eyzet status (offline)</li>\r\n<li>Dengan begitu sudah di informasikan bahwa akan di lakukan pengecekan ke lokasi.<img class=\"aligncenter\" style=\"max-width: 100%;height: 724px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/axc.png\" alt=\"Attachment\" width=\"306\" /></li>\r\n</ul>","status":"closed","priority":"high","created_by":7,"created_at":"2026-02-16 21:00:50","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"SOLEHUDIN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":3,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/axc.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000424822.jpg","replies":[{"id":153,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Pigtel pada modem putus\r\n\r\n<img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000424822.jpg\" alt=\"Attachment\" />","created_at":"2026-02-17 14:22:17"},{"id":154,"user_id":21,"display_name":"Dimas Freelance","reply_text":"Pigtel pada modem putus\r\n\r\n<img style=\"max-width: 100%;height: auto\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/1000424822.jpg\" alt=\"Attachment\" />","created_at":"2026-02-17 14:25:03"},{"id":155,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"","created_at":"2026-02-17 16:41:52"}]}