Ticket / SOLEHUDIN
MODEM LOSS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer SOLEHUDINStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Raw JSON
{"id":120,"customer_id":71,"ticket_type":"broadband","eyzet_customer_id":"122025000414@btr.net","eyzet_customer_name":"SOLEHUDIN","employee_id":0,"assigned_role":"subscriber","request_by":"SOLEHUDIN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS","description":"<p>Menerima laporan pada tanggal 18 Februari 2026 dari customer Broadband AN Solehudin beralamatkan Bantar Kemang rt.04/07, bahwa terjadi redaman yg tinggi namun terpantau online pada eyzet</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 358px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/bendi.png\" alt=\"Attachment\" width=\"499\" /></p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-02-18 14:02:58","updated_at":"2026-02-20 20:19:25","last_activity":"2026-02-20 20:19:25","company_name":"SOLEHUDIN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":4,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}